To configure SSO for your enterprise team, navigate toSettings > Security. You'll need your Identity Provider (IdP) metadata XML file.
Connect
Sync your knowledge sources and support tools in a few clicks.
Train
Add domain examples or fine-tune responses with your tone and policies.
Automate
Route tickets, suggest replies, and serve customers through chat, email, or internal tools.
Smart AI Modules That Adapt to Your Workflow
Cognify is built as a modular system, activate only what you need, expand when you're ready. These components plug into your stack and deliver immediate value.
Coginfy Chat
Conversational assistant that answers customer queries in real-time using your verified knowledge base. It reduces repetitive ticket volume and provides fast, human-like responses that remain consistent with your policies.
Coginfy Assist
AI companion for support and sales agents. It offers real‑time suggested replies, contextual lookup, entity highlighting, and automated ticket summarization to accelerate resolution times and reduce cognitive load.
Coginfy Insights
Intelligence analytics dashboard. It reveals trends, patterns, content gaps, model accuracy, most‑asked topics, and support efficiency metrics — helping you continuously improve your knowledge assets.
Coginfy Connect
Integrations hub that makes setup seamless. Connects with support centers, email pipelines, CRMs, internal drives, and custom endpoints so data flows securely and automatically.
Everything you need to build a smarter support system
Cognify transforms your customer experience with autonomous agents that understand your product as well as you do.
Instant Answers from Your Docs
Connect existing knowledge (docs, help centers, product specs) and let Cognify return accurate, context-aware answers to customers and agents.
AI-Powered Ticket Triage
Automatically categorize, prioritize, and route tickets so your team works on what matters most.
Smart Summaries & Insights
Turn long conversations and documents into clear summaries and action items.
Seamless Integrations
Out-of-the-box connectors for Zendesk, Intercom, Salesforce, Slack, Google Drive, and more.
To configure SSO for your enterprise team, navigate toSettings > Security. You'll need your Identity Provider (IdP) metadata XML file.
Make knowledge work faster
Cognify builds AI tools that make knowledge work faster, safer, and more helpful. We believe teams should spend time on impact not on searching for answers. Our mission: turn scattered documentation and conversations into usable, trusted intelligence.
200+
get task done fastercompanies trust us
SOC2
securely manage customer dataType II ready
99.9%
contractual guaranteeuptime SLA
GDPR
protect personal dataand CCPA compliant
Cannot access production database
Update billing information for Q4
Feature request: Dark mode export
Flexible Plans for Teams of Any Size
Choose a plan that fits your growth stage, start small, scale confidently, and only pay for what delivers real value.
Starter
Best for individuals or small teams
Pro
PopularBest for medium-sized teams
Entreprise
Best for large scale enterprises